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I found the staff to be very friendly and caring. Took the time to explain my condition and answer any questions I had. Prior to beginning PT, I had barely any function from my night right hand due to the issue I had in my right wrist. I had trouble lifting anything or even simple usage as in writing. Tightness and inflammation in the wrist made for restricted ability to function with the simplest tasks. Now I am able to function at approximately 70% of my normal.